CUSTOMER CARE
SHIPPING
& RETURNS.
Basic information about CABOVA order delivery, returns and refunds.
Shipping
Available delivery methods, estimated timing and any shipping charge will be shown at checkout before payment. Free standard shipping applies when it is displayed as part of the offer.
Order processing
Orders are prepared after payment is confirmed. Tracking information will be sent to the email supplied at checkout when it becomes available. Delivery estimates are not guarantees and may be affected by carrier delays, weather or address issues.
Returns
CABOVA currently offers a 365-day return-request window beginning on the delivery date. To begin a return, contact us before sending anything back. We will provide the applicable instructions and confirm whether a return shipment is required.
Refunds
Approved refunds are issued to the original payment method. Bank processing time may vary. Original expedited shipping charges, when applicable, are not refundable unless required by law or the order arrived damaged or incorrect.
Damaged or incorrect orders
Please email us promptly with your order details and a description of the issue so we can review it and provide the appropriate resolution.
Contact
Questions about delivery or returns can be sent to porulallc@gmail.com.